Moonlite Gardens™
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Privacy Policy

 
 

PRIVACY POLICY

 

Last updated: APRIL 15, 2025

Moonlite Gardens, LLC, along with its affiliates and subsidiaries including The Crosley, LLC and 1213 Wareham Drive, LLC (collectively, “Moonlite Gardens,” “we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you interact with our websites, services, and rental offerings (collectively, the “Site”).

By using the Site, you consent to the practices outlined in this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Site.

1. Information We Collect

a. Information You Provide

We collect personal information you choose to provide, such as:

  • Contact details (name, email address, phone number, mailing address)

  • Booking and payment information

  • Guest preferences, stay details, and communications

  • Emergency contact, vehicle, or pet information when applicable

We may also collect information you submit via forms, surveys, emails, or by communicating directly with us.

b. Information We Collect Automatically

When you interact with our Site, we may automatically collect certain information, including:

  • Device type, browser, and operating system

  • IP address and geolocation

  • Pages visited and time spent on the Site

  • Referring URLs and site interactions

We may use cookies, web beacons, JavaScript, and other technologies to collect this data. You can modify your browser settings to manage or reject cookies, though some features of the Site may not function as intended.

2. How We Use Your Information

We use your information to:

  • Process reservations, transactions, and communications

  • Personalize and improve your experience

  • Send important updates or promotional materials

  • Analyze usage and improve our Site and services

  • Detect and prevent fraud or illegal activity

We may also aggregate and anonymize personal data for internal reporting or to share with partners in a de-identified format.

3. Sharing Your Information

We may share your personal information with:

  • Third-party service providers (e.g., payment processors, hosting services, property management software)

  • Legal authorities, when required by law or to protect our legal rights

  • Successors in business transactions such as mergers or acquisitions

We do not sell your personal information to third parties.

4. Data Security

We implement commercially reasonable security measures to protect your information. However, no system can guarantee complete security. You are responsible for safeguarding your login credentials and taking appropriate steps to secure your devices.

5. Your Rights and Choices

You may:

  • Request access to or correction of your personal data

  • Request deletion of your data, subject to legal and contractual obligations

  • Opt out of promotional emails using the unsubscribe link

For any data-related requests, please contact us via our Support Center or customer service channels.

6. California Privacy Rights

If you are a California resident, you may request information about how we share personal information with third parties for their direct marketing purposes, in accordance with California law. You may also request details about how we respond to Do Not Track signals. To make such a request, contact us via the Support Center.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.

8. International Users

If you access the Site from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States. By using the Site, you consent to this transfer and processing in accordance with this Privacy Policy.

9. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will delete it.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. When we make material changes, we will notify you via the Site or email where appropriate. Updates take effect upon posting unless otherwise required by law.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact Moonlite Gardens through our Support Center.